Definitions & Glossary

Definitions

Leads

There are manifold definitions of what constitutes a 'lead'. We don't think it matters - as long as the definition is clear and fixed across an organisation with regards to marketing and sales workflows.

Additionally there are multiple subsets of Leads such as Marketing Qualified Leads (MQL), Sales Qualified Leads (SQL), BAND leads, hot leads, etc.

Our definition of a Lead:

In LeadBoxer, we have defined a Lead quite broadly as (1) any Individual that shows or has shown any interest in your product or service AND (2) is identifiable as either an (anonymous) employee of a company or as a know contact.

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Accounts

In LeadBoxer, we define companies and organizations as Accounts. Accounts contain one or more leads. In other words:

An account is a grouped 'view' of leads from the same organization.

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Events (pageviews)

An event in LeadBoxer is defined as any tracked activity that takes place on an internet-connected device.

Example events include: pageview, (email) clicks, swipe, scroll, download, email open, etc.

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Sessions (website visits)

A Session begins when a Website visitors enters your site with an entry event and views a succession of one or more pages. Each page requested and viewed is a pageview. The end of a visit is signalled by an exit event or a 10-minute period of inactivity. In that case, a next event (click) will start a new visit.

Behaviour tracking

By using various tracking technologies and connecting with your other marketing tools, we can (among other things) track individual leads when they browse your site and read your emails. In other words, LeadBoxer can track all the (digital) interactions or engagement your leads have with your content or organization and store this as their 'behaviour'. This behaviour can be found for each Lead as part of their LeadProfile

Individual behavioural visualisation is also know as a click-stream, event-stream, action-stream, etc.

The behaviour (a) gives insight into lead interests, buyer journey, marketing phase, and (b) provides input to build up a rich Lead Profile, for example by tagging based on pages they visit.

Clickstream

A clickstream, or click path, is a list of all the events registered from a lead, presented in the order the events were registered, also defined as the ’succession of pageviews’ that each Lead makes through a website.

Leadscore

A Leadscore is method to calculate the interest or value of lead by setting weights on selected properties and behaviour. In other words, you tell us what's important, and we weight it.

The end result is a number from 0-100 where higher means better.

s. e. = single event (visit)

A “single event” visit is defined when a lead or visitor views a single page of your site, and no second event was registered.

Glossary & field names

Person or contact fields

Field Name	Technical name
First Name	firstName
Last Name	lastName
Full Name	fullName
Job Title	title
Email Address	email
Lead Tag	leadTag
Account Tag	accountTag

LeadBoxer captures various marketing data and stores these in the following fields:

Acquisition fields

Note: Each of these fields has both a first and last version.

• First represents the very first value that was tracked. eg the initial campaign. This field will never be overwritten.

• Last represents the very last value that was tracked & stored. this value will be overwritten every time we track or receive a new value.

name	description
Channel (First)	A channel is a marketing term that refers to the source of traffic to a website or a specific page within a website. Common channels include organic search, social media, email marketing, and paid advertising. See Tracking Marketing campaign data for more details.
Channel (Last)	We keep track of both the first and last channel of each Lead.
Campaign (utm)	This is the name of the campaign that the traffic is associated with, eg "Spring sale"
Source (utm)	This indicates the source of the traffic. eg "google"
Medium (utm)	This indicates the medium through which the traffic was acquired, eg "cpc", "email", etc.
Content (utm)	This field is often used to differentiate between different versions or elements of an ad or a piece of content.
Term (utm)	This field is used to track the specific keywords or search terms that were used to trigger an ad or a piece of content. It is commonly used in paid search campaigns to track the effectiveness of specific keywords or phrases.
Referrer	Third party website or source (i.e. search engine, link, ad, email) through which a visitor reaches your site. Search engines are the primary example. All sites with links leading to your site are also referrers. Email and newsletters can also be referrers.
Referring domain	the Top Level Domain of a referrer (eg google.com)

Behavioural

landing Page (title) [string]	Our Landing page values are simply the first page the lead lands on and will not be overwritten if the user visits again. We do store this value also on the session level, and this data is available via the API
landing URL [url]	The Landing URL is the full URL of the landing page
exit page [url]	The last page a visitor views before leaving your site. If the visitor follows a link from your site LeadBoxer will record the exit link followed. If they close their browser or use bookmarks no further information on their activity is available.
exit link [url]	An exit link is a link from your site (domain) to another site (technically a 3rd party domain). An exit link is a link leaving your site to third-party site, a bridge from your site to another. Exit links begin on your site and lead to the other side of the bridge.
event count [number]	Event; pageview, click, download, login, newsletter open, etc. Any activity that takes place on an Internet-connected device can be defined as an event.
web visits Total / This Period [number]	The total number of distinct web visits (sessions) made to a site or the subtotal over a given period of time. A session starts with an entry event and ends with an exit event or a 10 minute period of inactivity. A visitor can make an unlimited number of visits. Also know as web sessions.
events Total / This Period [number]	The total number of distinct events measured or the subtotal over a given period of time.
last event [dynamic]	The time difference between now and the last registered activity time by a user . eg 5s, 2 days, 3 weeks, or 4 months.
last event in date format [date]	The last registered activity time in ISO date format

Technical

field name	Technical Name
Browser	last_browser
Platform	last_platform
Screen size	last_resolution_height, last_resolution_width

Geo Location

We determine an internet visitor’s location based on their IP address and /or GPS coordinates. ​Geolocation is the identification of the real-world geographic location of an object, such as a mobile phone or an internet-connected computer.

person city	The city where the IP address is registered
person country	The country where the IP address is registered
person region	The region where the IP address is registered
IP address	The last IP address of the visitor or Lead
ISP	The last IP address of the visitor or Lead

Organization fields

LeadBoxer offers multiple options for identifying organizations and companies. Examples are via IP address, login, sign-up, email or form submission.

Once we have identified an organization, we enrich this identified organization with an extensive range of fields. As we use multiple data sources, field availability differs, depending on factors such as region, location, online presence, etc.

Description	field name	technical name
Name	Organization Name	organizationName
Address fields	Street Name Street Number SubPremise City PostalCode State StateCode Country CountryCode Longitude Latitude	organizationStreetName organizationStreetNumber organizationSubPremise organizationCity organizationPostalCode organizationState organizationStateCode organizationCountry organizationCountryCode organizationLongitude organizationLatitude
Generic fields	Logo Employee Count Estimate Employee Count Range Code Employee Count Range Name Industry Name Industry Code Industry Local Code Industry Group Naics Code Sector Tags Specialties Founded Description Description Short Type Domain Phone Email Addresses Ceo Title Executives NationalId Technology Website Ip Address	OrganizationLogo organizationEmployeeCountEstimate organizationEmployeeCountRangeCode organizationEmployeeCountRangeName organizationIndustryName organizationIndustryCode organizationIndustryLocalCode organizationIndustryGroup organizationNaicsCode organizationSector organizationTags organizationSpecialties organizationFounded organizationDescription organizationDescriptionShort organizationType organizationDomain organizationPhone organizationEmailAddresses organizationCeoTitle organizationExecutives organizationNationalId organizationTechnology organizationWebsiteIpAddress
Social fields	LinkedIn ID LinkedIn Url Facebook Url Twitter Url Instagram Url Youtube Url Google Places Id	organizationLinkedInID organizationLinkedInUrl organizationFacebookUrl organizationTwitterUrl organizationInstagramUrl organizationYoutubeUrl organizationGooglePlacesId
Financial	Sales Volume Category Name Sales Volume Currency Sales Volume Category Code	organizationSalesVolumeCategoryName organizationSalesVolumeCurrency organizationSalesVolumeCategoryCode